Privacy Policy

Introduction

Hannibal Properties (we, our, or us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Data Controller

The data controller responsible for your personal data is:

Information We Collect

Information you provide to us

When you fill out a contact form or enquiry form, we collect:

• Name
• Email address
• Phone number
• Your message or enquiry details
• Property preferences

Information collected automatically

When you visit our website, we may collect certain information automatically, including:

• IP address (anonymised)
• Browser type and version
• Device type
• Pages visited and time spent
• Referral source

How We Use Your Information

We use your personal information to:

• Respond to your enquiries about properties
• Provide information about our services
• Schedule property viewings
• Send you relevant property listings (with your consent)
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent – For analytics cookies and marketing communications
• Contractual necessity – To respond to your enquiries and provide our services
• Legitimate interest – To improve our website and protect against fraud
• Legal obligation – To comply with applicable laws

Analytics and Cookies

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous data about your visit.

Data collected by Google Analytics

• Pages visited
• Time spent on site
• General location (country/city level)
• Device and browser type
• Referral source

Data protection measures

• IP anonymisation is enabled
• Data sharing with Google is disabled
• Advertising features are disabled

Legal basis: Consent. Analytics cookies are only activated after you provide explicit consent via our cookie banner.

For more information, please see our Cookie Policy.

Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers – Who help us operate our website and services (e.g., hosting, email)
• Legal authorities – When required by law or to protect our rights

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 3 years. Analytics data is automatically deleted after 14 months.

Your Rights

Under GDPR, you have the following rights:

• Access – Request a copy of your personal data
• Rectification – Request correction of inaccurate data
• Erasure – Request deletion of your data (right to be forgotten)
• Restriction – Request limited processing of your data
• Portability – Request transfer of your data to another service
• Objection – Object to processing based on legitimate interest
• Withdraw consent – Withdraw consent at any time for consent-based processing

To exercise any of these rights, please contact us at info@hannibalproperties.com.

International Data Transfers

Your data is primarily processed within the European Union. Where data is transferred outside the EU (e.g., to Google in the US), appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmission.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at www.garanteprivacy.it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@hannibalproperties.com